A rideshare crash is not a normal car crash. When you are hit by — or riding in — an Uber or Lyft, there can be three or four insurance policies stacked on the same wreck: the driver's personal auto policy, the rideshare company's coverage, your own coverage, and sometimes a third driver's. Which one pays, and how much, turns on a single fact most people never think to check: what the driver's app was doing the moment the cars hit.
This trips up injured people constantly. You assume the billion-dollar rideshare company will cover you, so you sign a quick release or skip the doctor. Then the claim comes back denied because the driver had the app off, or because the adjuster says the trip had already ended. By then the evidence that proves the app phase — the trip log, the GPS data, the timestamp on the ride request — is harder to get and easier for the company to spin.
That is the real work in a rideshare case: nailing down the exact app phase, finding every policy that applies, and stopping the insurer from squeezing you into the smallest one. The first days matter most. Call us before you give any recorded statement — the review is free, and we know exactly what records to lock down.